Booking Terms + Conditions

  1. LALA Hair Studio requires a non-refundable deposit of $50 per service to make an appointment at time of booking (including online bookings, over the phone, email or in person). 
  2. Rebooking in salon also requires a $50 deposit which is also non-refundable and subject to the same terms. 
  3. You can reschedule for up to 48 hours before the appointment. Any changes occurring after will result in loss of deposit and requires a new deposit to book. Scheduling policies include the length of appointments and are classed as a change of mind to shorten the original service within 48 hours. The client will be liable for the cost of half the cost of the original services booked  in order to proceed and make up for stylist lost revenue.  Example: Changing from Full Head of Foils & Stylecut to only a Toner & Stylecut. 
  4.  The LALA Hair Studio reserves the right to cancel your appointment with no refund if you are late by more than 15 minutes and haven't informed us. If more than 15 minutes late we may not be able to accomodate your full appointment.
  5. No show will result in losing your deposit.
  6. If you do not confirm your appointment at least 48 hours prior it may be cancelled if we are unable to contact you. In order to reschedule an appointment, please call us.
  7. To take advantage of any promos run by LALA Hair Studio, you should book your reservation as a promo service via phone or online. Otherwise, the regular price will be charged. 
  8. Blow dry package is valid for 30 days from first booking. Redeemable in Salon Tuesday-Friday. Bookings required, non-transferable. Add-ons Glam Wave $30 Curls $30 Treatment from $35. Paid at the Salon.
  9. Price list valid as of 23.02.2023. Prices are subject to change should services require extra time or product.
  10. LALA Hair studio reserves the right to discontinue the LALA Feel Good Loyalty Club at any time. Club members will be notified by email on such matter.
  11. Membership in the LALA Feel Good Loyalty Club is free
  12. We do not disclose the criteria upon which LALA Hair Studio decides to include new members due to sensitive financial information.
  13. LALA Hair studio reserves a right to change the benefits of each tier without further notice 

  14. Cancellation Policy for the Masterclass Event: More than 2 weeks before the event: Cancellations made more than two weeks before the event will incur a 50% cancellation fee. Two weeks or less before the event: Cancellations made two weeks or less before the event date will incur a 100% cancellation fee.